You always have access to Cyvatar support. The level of support is delineated by a freemium membership vs. paid membership. Freemium memberships can email our Cydekicks. Paid memberships have access to our Cydekicks 24×7.

Cyvater’s pricing is determined by the number of employees at the customer’s organization, not number of users who use the platform.  

Yes, Cyvatar has a cancel anytime policy.  If you cancel, you will be downgraded to either the solutions you haven’t canceled, or to the freemium version.  You can always remain a member of the Cyvatar platform.  

We offer a free month for all of our solutions with a guaranteed path to Cyvalue in 90 days.  Your billing will start 30 days after the kickoff date with our Cydekick.  If within the 30 days, you decide not to continue, you can cancel anytime.  

No, if you become a member, you can explore our freemium version and then contact a sales representative when you are ready to purchase 

• Cyvatar offers a quick five-minute online checkup and free 30–minute CIS assessments from our virtual CISO (vCISO) team.   
• Both enable us to define a security strategy that is tailored to your unique needs.   
• Once we have outlined an overall strategy, we offer a free one-month subscription with guaranteed time to value.  During that month, we assess, scan, and remediate the most critical vulnerabilities we discover and set the stage for the next phase of your journey with us.  

• Your Cyvatar fixed monthly subscription includes ALL software and services required for each of your solutions.   
• If anything arises that requires products or services not included in your subscription type, we will review all of your options with you before kickoff. 

Cyvatar’s subscription-based CSaaS model works just like a streaming video service: You pay one price for all of the solutions—products AND services—included in your subscription. Cyvatar works directly with vendors so customers don’t have to. It is a subscription service just like Netflix or Hulu.  

Cyvatar’s subscription-based cybersecurity-as-a-service (CSaaS) offering delivers an all-in-one security solution at a fixed monthly price determined by the number of employees at the customer’s organization. We recommend our subscription starter for most customers that includes:

• IT Asset Management-as-a-Service
• Threat & Vulnerability Management-as-a-Service 
• An Incident Response Retainer 
• Compliance Assessment & Strategy 
• CISO, Compliance, and Technical Solution Advisors 
• Cybersecurity Roadmap to Remediation 
• GUARANTEED VALUE AND CYBERSECURITY CONFIDENCE 

Customers can complete a Three-Minute Cyber Checkup  to get a free personalized subscription package (including pricing) that’s tailored to their company needs.